Privacy policy
Privacy Policy
Last Updated: June 2026
At Norvane, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Company Information
Norvane
Email: contact@norvanestudio.com
Business Address: [TO BE ADDED]
Chamber of Commerce (KVK): [TO BE ADDED]
VAT Number: [TO BE ADDED]
2. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
Technical Information
- IP address
- Browser type
- Device information
- Website activity
- Cookies and similar technologies
Payment Information
Payments are processed securely by third-party payment providers. Norvane does not store complete credit card or payment details.
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Communicate regarding your purchases
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send marketing communications where permitted or where consent has been provided
4. Marketing Communications
If you subscribe to our newsletter, we may send updates regarding products, promotions, and company news.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
5. Sharing Your Information
We only share your information when necessary to operate our business.
This may include:
Service Providers
- Shopify
- Payment processors
- Shipping and logistics providers
- Analytics providers
- Marketing platforms
Legal Requirements
We may disclose information when required by law or to protect our legal rights.
We do not sell your personal information to third parties.
6. Cookies
Norvane uses cookies and similar technologies to improve your browsing experience.
Cookies may be used for:
- Website functionality
- Shopping cart performance
- Analytics and performance monitoring
- Advertising and remarketing
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes
When information is no longer required, it is securely deleted or anonymized.
8. Your Rights Under GDPR
If you are located within the European Economic Area (EEA), you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact:
9. International Data Transfers
Some of our service providers may process data outside your country of residence.
Where required, appropriate safeguards are implemented to protect your personal information in accordance with applicable privacy laws.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of transmission over the internet can be guaranteed to be completely secure.
11. Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will become effective immediately upon publication on this page.
We encourage customers to review this policy periodically.
13. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Norvane
Email: contact@norvanestudio.com