Contact information
Contact Information
Last updated: June 2026
At Norvane, customer satisfaction is our priority. If you have any questions regarding your order, our products, shipping, returns, or general inquiries, please do not hesitate to contact us.
Customer Support
Email: contact@norvanestudio.com
We aim to respond to all inquiries within 24–48 business hours.
Business Information
Business Name: Norvane
Business Address:
Oostendorperstraatweg 3B
8081 RH Elburg
The Netherlands
Chamber of Commerce (KVK): [TO BE ADDED]
VAT Number: [TO BE ADDED]
Support Hours
Our customer support team is available during the following hours:
Monday – Friday: 09:00 – 17:00 (CET)
Saturday – Sunday: Closed
Response times may be slightly longer during public holidays and peak periods.
Before Contacting Us
To help us assist you as quickly as possible, please include the following information when contacting us regarding an order:
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Full name
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Order number
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Email address used for the order
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Description of your inquiry
Returns & Refunds
For questions regarding returns or refunds, please refer to our Refund Policy or contact us directly via email.
Business Inquiries
For partnerships, wholesale opportunities, collaborations, or other business-related matters, please contact:
We look forward to assisting you.
Norvane
Oostendorperstraatweg 3B
8081 RH Elburg
The Netherlands
Email: contact@norvanestudio.com